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Terms and Conditions

Please review the terms of use of this site carefully

Your use of this site indicates your acceptance of these terms and your agreement to follow and be bound by them. Do not use the site if you do not agree to be bound by these terms. We may periodically change the terms, without notice, so kindly check them from time to time as your continued use of the site signifies your acceptance of any changed terms.

These terms and condition are binding and enforceable against all persons (users) that access this web site or any part thereof in terms of Section 11 of the Electronic Communications and Transactions (ECT) Act 25 of 2002.

If you do not agree to these terms and conditions you must leave the web site now, as further use will automatically bind you to these terms and conditions.



Welcome and thank you for using the site ("the Site"). The Site is owned by Voicesource of 91 Arum Road, Table View, 7441, and incorporates the PRICETAG online payment
gateway ("the Payment Gateway").

The Site is hosted and managed in the Republic of South Africa and promotes the sale of Telcommunication products ("the Products"). Purchases made from the site are subject to the terms and conditions of this Agreement, to the exclusion of all other terms. By shopping or browsing on this site, you acknowledge that you have read, understood and agreed to be bound by this Agreement, and the other policies displayed on this site.

For the purposes of this Agreement the terms "our" and "we" shall mean Voicesource.  

General Terms

The content contained on the site may be used by you for your own personal, non-commercial shopping and information purposes only.

In using the site you agree not to infect it with any computer programming (such as a virus) that may damage, interfere with, delay or intercept any data or information on the site and you shall indemnify Voicesource for any damage caused by any such act attributable to you.

Voicesource may suspend the site or any part thereof or terminate your account at any time if Voicesource should determine that you are not using the site in compliance with this agreement or if Voicesource believes the information provided by you is untrue, inaccurate or incomplete.

In any provision of this Agreement is unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining terms.

This Agreement constitutes the whole agreement between the parties relating to the subject matter hereof.

Any indulgence of extension of time granted by Voicesource to you shall not be construed as a waiver or variation of any of our rights or remedies.

At the option of Voicesource, any dispute arising out of the Agreement may be brought in any Magistrates' Court of competent jurisdiction notwithstanding that the amount in issue may exceed the jurisdiction of such court.

This Agreement is governed by the laws of the Republic of South Africa.

Payment Gateway Terms

To purchase from the Site you must first register with Voicesource. Registration and/or use of the Payment Gateway constitutes acceptance of this Agreement, including the Paymant Gateway's Terms, by you. 

The Payment Gateway Terms shall apply as between the Payment Gateway and yourself. The Payment Gateway shall not be construed as acting as an agent for Voicesource.

To make purchases on using the Payment Gateway you must be over the age of 18 (eighteen) and be the holder of a valid South African MasterCard, Visa, American Express or Diners Club card ("Payment Card").

Security Policy

The Payment Gateway will endeavour to ensure that your personal information and/or credit card details are protected as they travel over the Internet. However, there is no 100% secure transmission of data on the Internet given the current state of Internet technology. Therefore Voicesource cannot guarantee the absolute security of any information you transmit to the Payment Gateway or which the Payment Gateway transmits to you.

Pricing Policy
You will be charged the prices as they are reflected on the Products in store at the point of sale, subject to availability.

Voicesource is VAT registered.

A shipping fee may be charged for each order placed by you.

No Responsibility To Sell Mispriced Products Or Services

Voicesource shall have the right to refuse or cancel any orders placed for products and/or services listed at an incorrect price. Voicesource shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase,you may decide whether to alter your purchase to the correct product pricing or have your order canceled. Voicesource shall immediately issue a credit to your credit card account in the amount of the charge.

Please note the payment gateway "PRICETAG" will appear on your Credit card statement.

The Payment Gateway shall be authorised to debit the aggregate amount payable for the Products ordered against the authorised Payment Card supplied by you when completing your order. The Payment Gateway shall be entitled to debit your Payment Card on acceptance of your order and prior to delivery.

By submitting your order, Identity Number and Payment Card details you warrant that you are over the age of 18 (eighteen), are authorised to make payment with the Payment Card and that there are sufficient funds available to pay for the order. 

Stock Availability
Voicesource cannot always guarantee availability of stock.

If we are unable to supply each and every item ordered or in the quantities ordered, you nevertheless agree to accept delivery and make payment for the items correctly delivered.

Confirmation of Orders

Orders placed using the Site constitute your offer to purchase subject to this Agreement. Failure by Voicesource to formally confirm or notify acceptance shall not affect the validity of the sale or the enforceability thereof.

Delivery Policy

On delivery of the order to the specified delivery address, you will receive a delivery note showing the items delivered, any non-available items, the delivery fees, Value-Added Tax and the amount to be or which has been debited from your Payment Card.

For verification purposes, the person accepting delivery at the delivery address may be required to produce a form of identification.

Any person other than yourself who receives the Products at the delivery address is conclusively presumed to be authorised to accept delivery on your behalf.

Should no-one be in attendance at the time of delivery, the courier will retain the Products and a notice will be left at the delivery address to this effect. The courier will attempt to contact you to make new arrangements for delivery or collection.

Voicesource reserves the right to charge an additional delivery fee should it be required to make a further delivery or collection if no one is at the delivery address to receive the Products or hand over the returned Products, as the case may be.

You are required to ensure that you or an authorised person shall be in attendance at the delivery address and that appropriate access will be made available.

On delivery, the person accepting delivery shall be required to sign and print his/her name as against a duplicate copy of the delivery note, to confirm receipt of the delivery.

Voicesource has outsourced all delivery and collection arrangements. Accordingly, Voicesource shall not be liable for any damage suffered or loss incurred by reason of any acts or omissions of the deliverer, its directors, employees, sub-contractors, agents, representatives and/or affiliates.

Returns Policy
If an item purchased through the Site is defective at the time of delivery you may request that it be collected by Voicesource. For further details please call our offices at 0215578168.

If you cancel your payment for any reason or if your Payment Card should cease to be valid for whatever reason, you will nevertheless be bound to pay to Voicesource the full purchase price, including all costs incurred by Voicesource relating to the recovery thereof.

Without prejudice to any other rights or remedies in law, Voicesource shall be entitled to cancel forthwith any sale and/or your registration if you should breach any of your obligations.

Risk and Ownership
Risk in the Products shall pass to you upon delivery at the delivery address or to the person accepting delivery on your behalf, if for instance you should not be available to take delivery at the delivery address.

Until payment is received in full for any goods sold, ownership in the Products shall remain with Voicesource and such Products shall be returned and/or surrendered to Voicesource following receipt of a default notice from the Payment Gateway.

While we make reasonable efforts to provide accurate and timely information about Voicesource you should not assume that the information provided is always current or that this Site contains all the relevant information available.

Your Comment
We value the comments, ideas, suggestions and feedback disclosed, submitted or offered by you on, by or in connection with your use of the Site ("Comments"), but Voicesource shall not be obliged to respond to, maintain or compensate you in any way whatsoever for your Comments. Once disclosed, submitted or offered, your Comments shall become the property of Voicesource. Voicesource will thus exclusively own all such rights, title and interests in the Comments and shall not be limited in any way in its use, commercial or otherwise, of any of the Comments.

You warrant that the Comments disclosed, submitted or offered by you to the Site do not and will not violate any right of any third party, including copyright, trademark, privacy or any other personal or proprietary right. You agree not to disclose, submit or offer any Comments that will be or will contain any defamatory, unlawful, abusive or obscene material. Voicesource disclaim any liability towards any third party regarding your Comments and you shall remain accountable towards any third party regarding the contents of your Comments.

Product Sales and Availability
All products displayed on this site are subject to availability and will be delivered only within the Republic of South Africa. All prices displayed on the site are quoted in South African Rands and are valid and effective only in the Republic of South Africa. Voicesource reserve the right without prior notice to discontinue or change specifications on products and services offered on this Site without incurring any obligations.

We have made every effort to display as accurately as possible the colours of the products that appear on the Site. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

Privacy Policy
Your privacy is very important to Voicesource and therefore any information that you provide to us is stored on a secure server.

Our secure server encrypts your identity number and Payment Card details so as to minimise the risk of unauthorised disclosure or interception.

The site makes use of "cookies" to minimalise the possibility of unauthorised access to and disclosure of your personal information. Voicesource may use your information to contact you about promotions and special offers. You are entitled, at any stage, to opt out of this service.

Voicesource does not disclose any personal information whatsoever about individual members (such as name, address, email address, telephone or fax number) to third parties. Voicesource may disclose personal information in response to a specific request by a law enforcement agency, subpoena, court order, or as required by law.

Intellectual Property
Voicesource retain all copyright in all material, including logos and other graphics, which form part of the Site.

All data and information communicated to or from the site and/or any site information and database remain and shall be the sole property of Voicesource.

Voicesource grants you permission to view, electronically copy and print in hard copy portions of the Site for the sole purpose of browsing the site and placing an order with the Payment Gateway, for your personal use only.

Any other use of materials on the site, including a reproduction for purposes other than those noted above, modification, distribution or reproduction, without the prior written consent of the relevant company and the lawful trademark and/or copyright owner (if applicable) is strictly prohibited and constitutes an unlawful infringement of the intellectual property rights of Voicesource and/or such trademark and/or copyright owner.

The "Voicesource", logo and all other marks, logos and trade names appearing on this site are trade marks of the relevant companies or their licensees in the Republic of South Africa and in certain other countries. Nothing contained on this site should be construed as granting, by implication or otherwise, any license or right to use any of the trademarks displayed on this site without the express prior written consent of the relevant company. Your use of any of the trademarks displayed on the site or in any of its contents, is strictly prohibited. You may not copy, reproduce, publish, upload, post, transmit, distribute or modify any of the trademarks appearing on this site. You further undertake not to infringe any right of the relevant companies or their licensees in respect of such trademarks. For the purpose hereof, the use of the trademarks on any other web site or networked computer environment is prohibited. All rights not expressly granted are reserved.

External hyperlinks may be provided on the site. You shall not interpret such hyperlinking as constituting any relationship between Voicesource and any linked third party or any endorsement by Voicesource of such third party and use of or reliance on any external links provided is at your own risk.

Disclaimers and Exclusions of Liability
You expressly agree that use of the Site or the Internet is entirely at your own risk. The site and its contents are provided on an "as is" and "as available" basis and Voicesource makes no representations or warranties of any kind, whether express or implied, including without limitation with respect to the site, its contents, the accuracy thereof, or any warranties or representations regarding the effectiveness of any security or encryption facilities or with regard to the availability of products and/or delivery arrangements and times.

Voicesource disclaim all representations and warranties, including but not limited to warranties as to the availability, accuracy or content of information, products or services, and warranties of merchantability or fitness for a particular purpose of information, goods or services.

Voicesource does not warrant that the functions provided by the site will be uninterrupted or error free, or that the site or the server that makes it available are free from viruses or other harmful components.

Save as expressly set out herein, Voicesource shall under no circumstances whatsoever be liable to you, including without limitation, as a result of or in connection with Voicesource's negligent (including grossly negligent) acts or omissions or those of their employees, agents or designees or other persons for whom in law they may be liable (in whose favour this constitutes a contract or undertaking for their benefit), for any direct, indirect, incidental, special or consequential loss or damage of any kind whatsoever or howsoever caused (whether arising under contract, delict or otherwise and whether the loss was actually foreseen or reasonably foreseeable), sustained by you, the recipient of the Products or services, or any other person arising from or as a result of any sale concluded in terms of this Agreement, the delivery, non-delivery, incorrect, erroneous or late delivery, the use, possession or consumption of the products or services.

Voicesource,its directors, employers, designees, agents, representatives, affiliates and suppliers shall not be liable for any loss, damage (whether direct, indirect or consequential) or expense of any nature whatsoever which may be suffered as a result of or which may be attributable, directly or indirectly, to the use of or reliance upon the site (including any information contained thereon) or the Internet.

You will indemnify Voicesource and keep them fully indemnified from and against any loss or damage suffered or liability incurred, including without limitation in respect of any claim or demand by any third party by reason of any act or omission on your part or that of any family member, agent or representative acting on your behalf in connection with transactions concluded on the site and/or in terms of this Agreement and/or in relation to receipt of Products or services supplied by Voicesource pursuant to any such order.

Notwithstanding any other provisions contained herein, Voicesource's liability whether in contract or delict arising from any breach of any obligation in terms of this Agreement, negligence or otherwise shall not exceed at any time more than double the monetary value of the order in respect of which any such dispute or claim arises.

Information Required in terms of the ECT Act
The following information is provided in conformity with the provisions of the Electronic Communications and Transactions Act, 25/2002:

Voicesource’s physical address for acceptance of legal documents: 91 Arum Road , Table View 7441
Legal status and country of registration: A closed company incorporated in accordance with the company laws of South Africa.
Voicesource's telephone number: 0215578168
Voicesource’s web site address:
Voicesource's email address:
Names of Members: Craig Smith

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